What does a key account manager do?

By: Adrian OnuUpdated: February 12, 2021


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    May 20, 2022
Key account manager is assigned to a company headquarters to oversee the account team assigned to a particular account. Key account management includes sales but also includes planning and managing the full relationship between a business and its most important customers.

Consequently, what are the roles and responsibilities of an account manager?

Account Manager Job Duties:
  • Generate sales among client accounts, including upsetting and cross-selling.
  • Operates as the point of contact for assigned customers.
  • Develops and maintains long-term relationships with accounts.
  • Makes sure clients receive requested products and services in a timely fashion.

Also to know, what skills do you need to be an account manager?

Here are the top six skills a key account manager needs to succeed.
  • Communication. At the top of the list is communication.
  • Company and customer expertise.
  • Strategic perspective.
  • Leadership.
  • Skilled negotiation.
  • Value-based selling.

What is the salary of a key account manager?

Key Account Manager Salaries
Job Title Salary
Quikr India Key Account Manager salaries - 17 salaries reported ₹ 4,54,031/yr
Zomato Key Account Manager salaries - 9 salaries reported ₹ 48,714/mo
Quikr India Key Account Manager salaries - 9 salaries reported ₹ 30,148/mo

Is Account Manager a good career?

“The business of an account manager is more than just sales. Their business is customer relationship management. Account manager's are successful if they are good at networking, and building and sustaining relationships. Their business and potential to make money depends on how well they manage in those areas.”


What is the difference between account manager and key account manager?

Account managers service and sell to many existing customers. Key account managers focus on a small number of a company's most valuable customers. It's a small distinction, but it matters in some important ways. Account managers are often referred to as the “farmers” within a sales organization.

What does an account manager do on a daily basis?

A typical day for an account manager involves putting together sales proposals for clients, communicating with their team and handling client complaints, concerns, and feedback. They manage their sales pipeline, make calls and take meetings.

What makes a good key account manager?

A successful Key Account Manager is: Empathetic – deeply understand the goals, drivers and needs of others. Service-oriented – ready to go the extra mile for their clients. Good communicator – writes and speaks for impact; confirms that the other side has the same understanding.

Is Account Manager a sales job?

An account manager (AM) is a person who works for a company and is responsible for the management of sales and relationships with particular customers. An account manager maintains the company's existing relationships with a client or group of clients, so that they will continue using the company for business.

What is the next step after Account Manager?

These Are The 10 Most Exciting Jobs For Former Account Managers
  • Account Executive.
  • Sales Representative.
  • Senior Account Manager.
  • Customer Service Representative.
  • Project Manager.
  • Sales Manager.
  • Business Development Manager.
  • Operations Manager.

How do you become a key account manager?

Here are the top six skills a key account manager needs to succeed.
  1. Communication. At the top of the list is communication.
  2. Company and customer expertise.
  3. Strategic perspective.
  4. Leadership.
  5. Skilled negotiation.
  6. Value-based selling.

How can I be an account manager?

If you want to be an account manager, then you need to:
  1. enjoy working with people.
  2. work well under pressure.
  3. be able to deal with difficult clients.
  4. be flexible – it's not a 9 to 5 job.
  5. enjoy selling.
  6. good time management.
  7. take responsibility.
  8. communicate well.

How do I prepare for an accounts manager interview?

9 Account Manager Interview Questions You Need to Ask
  1. What makes a successful Account Manager?
  2. How do your manage your email?
  3. How do you plan your day?
  4. How do you meet your targets?
  5. Describe a time when you didn't meet a goal.
  6. Tell me about a time in your career when you faced rejection.
  7. How are your relationships with past employers, colleagues and clients?

What is above account manager?

But, generally speaking, the most common positions in the general market are: Key Account Manager, Global Key Account Manager, Team lead, Sales Director, Distribution manager, Chanel manager, Business development manager, Marketing Manager, Strategy manager, business manager.

Why do I want to be an account manager?

You are interested in gaining excellent communication skills
An account manager needs to be able to resolve conflicts with a client, smooth communications with both sales and customer support, and truly get to grips with a client's point of view in order to meet their needs.

Is Account Manager a stressful job?

Account managers in sales are typically held to a sales quota by day/week/month/quarter, depending on the company. Managing a busy restaurant can be rewarding, but it's also most certainly stressful. There are employees, vendors and customers all demanding your attention. And, the long hours and low pay don't help.

What is the career path of an account manager?

Account Management Career Path
Account managers typically hold a bachelor's degree in business, marketing, communications, public relations, or something similar. Following college, aspiring account managers often start out in either entry-level sales or customer service.

How can I improve my account management skills?

Here are 10 tips for successful key account management in today's busy business world.
  1. 1) Build Relationships That Acknowledge the Whole.
  2. 2) Be an Effective Liaison.
  3. 3) Understand Who Your Clients Are.
  4. 4) Be Proactive.
  5. 5) Be Reliable.
  6. 6) Lay out Clear Plans of Action.
  7. 7) Look to the Future.
  8. 8) Provide Individual Service.

What skills do sales managers need?

7 skills you'll need to master in order to become a sales manager
  • Identifying, recruiting and hiring talented sales reps.
  • Leadership.
  • Ability to train, coach and mentor.
  • Defining, implementing (and innovating) sales plans.
  • Interpersonal and communication skills.
  • Organizational skills.

How do you find key accounts?

How to identify key accounts
  1. Assess your customers against each criterion.
  2. Give a score of between 1 (very low) to 10 (very high).
  3. Apply a weighting too if some criteria are more important than others.
  4. Disregard irrelevant criteria or substitute your own.
  5. Add up each customer's total score.
  6. Customers with the highest scores are your key accounts.