Technology & Computing

How do I put money on an inmate's phone account?

By: Jeremiah GroatUpdated: January 05, 2021


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    June 26, 2022
Friends and family should visit or call 800.483. 8314 to set up an AdvancePay® account today! Friends and family members are also able to purchase phone minutes for an inmate's PIN Debit account by creating an Offender Phone account through

Consequently, can I put money on an inmate's books online?

If you want to use a credit card you can use the Internet and go to Or you can call Smart Deposit at 866-394-0490. There is also a kiosk in our visitation lobby so you can use a credit card or cash to put money on an inmate's books.

How much is a call from GTL charge per?

15-Minute Call*
Local $0.028 $0.42 Intralata $0.028 $0.42 Interlata $0.030 $0.45 Interstate $0.132 $1.98 *Cost does not include applicable local taxes and Federal Universal Service Fees or $4.75 Prepaid Account Set Up Fee.

How can I talk to an inmate for free?

Enter name of facility where inmate is located and cell phone number. You will receive a 4 digit verification code; when you confirm it, you will receive immediately an sms with the phone number local to the facility where the inmate is located. Give the local number to the inmate, start inmate calling and saving!

How do I get unlimited calls from jail?

INMATE CALLS CONNECT (ICC) can provide you with a phone number that will eliminate or minimize long distance charges for as little as $19.95 a month. It allows your loved one to call you for UNLIMITED TALK MINUTES (up to the maximum minutes allowed by the facility) and save up to to 80% GUARANTEED!.


How late can an inmate make a phone call?

How the calls work. All facilities have a set time that inmates are allowed to make calls, sometime between the hours of 8am-11pm but this time will vary depending on the facility.

How much does it cost per minute to talk to an inmate?

According to the FCC, some prison inmates have had to pay as much as $17 for a 15 minute phone call. The new rate caps, which were passed by the agency last fall under the leadership of acting FCC Chair Mignon Clyburn, impose a limit of 25 cents per minute for debit calling and 21 cents per minute for collect calling.

How do I put money on my securus account?

To request a refund, the Direct Bill account holder must call Securus at 1-800-844-6591.

Terms and Conditions ×
Funding Method Payment Address Payment Processing Fee*
IVR 1-800-844-6591 Up to $3.00Visa or MasterCard

How does an inmate know they have money on their books?

In most states, the inmate is notified as to who sent the money. If your inmate is in a facility where the JPay Email service is available, we recommend that you send him or her an email notifying him or her of the money that you just sent. This way, he or she will know who sent the money.

How do I leave a message for an inmate?

When you call the local phone number for a facility offering Inmate Voicemail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

How can I accept collect calls from jail on my cell phone for free?

Your friends or loved ones can't just place a collect call to your phone number. They must call 1-800-CALL-ATT and choose the Collect to Wireless option when prompted. They then enter your 10-digit wireless number to connect to you. Confirm with your cellphone provider that you're able to receive collect calls.

How do you talk to someone in jail?

Most prisons have telephones, with which prisoners can make collect calls. If you want to speak by phone with a prisoner, mail him/her a letter and ask for a call. Be sure to include your phone number. Also, most prisons have times when prisoners can receive outside visitors.

How do I add money to my network connection?

You can easily make Trust Fund deposits right in the ConnectNetwork mobile app.

Just follow these steps:
  1. Find your inmate, then select the “Trust Fund” icon.
  2. Fill out the credit card information and amount you want to deposit, then hit “NEXT.”
  3. Review the payment information, then click “SUBMIT.”

What is the best inmate phone service?

The three largest providers for pre-paid inmate calls are Securus, Global Tel Link, and IC Solutions. The way that the billing on these companies works is if the call is local to the facility, then it is at a much lower local rate.

How much do securus calls cost?

Interstate prepaid and debit calling rates are $0.21 per minute and Interstate collect calling rates are $0.25 per minute.

How does advance Connect work?

An AdvanceConnect™ account is a friend & family-owned prepaid calling account that allows you to receive collect calls from an incarcerated individual and have the charges deducted automatically from your prepaid account. Calls will connect to cell phones (subject to facility restrictions).

How can I check an inmate's account?

To my knowledge, there isn't a way to check an inmates account. The only way to know is to wait on our loved ones to tell us. You could call up the department that handles the inmates accounts and ask them if his funds are getting low. They may give out a yes/no answer.

How do I put money on an inmate's commissary?

How to add money to an inmate's commissary account:
  1. Select Send Money Now button.
  2. Select the appropriate state and facility.
  3. Enter at least 3 characters of the resident's last name or their ID.
  4. Enter your payment information and amount of deposit, click the check box after reading the terms and conditions and select ok.

How do you unblock a call on securus?

If you are already logged into your Securus online account, you can click on Block & Unblock calls. If you have not logged in yet, please click HERE ,Once logged in you can click on Block & Unblock calls.

Does securus have a monthly plan?

What is a Securus Video Connect℠ Subscription Option? Securus Video Connect℠ Monthly Subscription will now allow a payment option plan that allows Securus Video Connect℠ users to subscribe to unlimited video sessions for a period of 30 days by paying a one-time (monthly) subscription fee.