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Can British Gas stop me changing supplier?

By: Kenneth Nan WuUpdated: April 30, 2021

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If you've been in debt to your supplier for over 28 days, you'll need to repay the debt first. If it's your supplier's fault you're in debt, they can't stop you from switching.

Likewise, people ask, how do I change my British Gas tariff?

How do I switch between tariffs if I'm already a customer? It's quick and easy to change tariffs online if you're already with us. Simply access your account online, go to 'tariff switch' and pick your new tariff. It'll take us 24 hours to switch you over and you won't have to pay any exit fees.

Also to know, how do I change my gas and electric supplier?

Here's how the switching process works:
  1. Find a recent energy bill or use our estimation tool. You need to know who your supplier is, and what tariff you're on.
  2. Run a quote & select a tariff.
  3. Check your old account balance.
  4. Allow for around three weeks for the switch to complete.

How much does it cost to leave British Gas?

British Gas usually charge an exit fee of £30 for electricity and £30 for gas if you switch to another energy supplier after the 14-day cooling-off period and before the 49-day window starts. If you switch to another tariff but stay with them, there are usually no fees to pay.

What happens to my British Gas smart meter if I change supplier?

What happens to your credit when you switch energy suppliers? All you need to do is take a final meter reading and send it to your old supplier. If you're in credit they'll send you a refund. And if you still owe money, they'll send you a final bill which you'll need to pay.

Related

Why can't I switch energy suppliers?

You've been in debt for more than 28 days
If you've owed the money to your supplier for more than 28 days, you can't switch supplier until you've paid the money back. You can't be stopped from switching if it's your supplier's fault that you're in debt - for example because they've estimated your bill wrong.

What happens when I switch energy supplier?

Once you've found one, call the supplier - they'll set up the switch and tell your old supplier. Take a meter reading on the day of the transfer to give to your new supplier - this means they won't charge you for energy used before the switch. Pay your old supplier's final bill or get a refund if you're in credit.

How can I get out of my British Gas contract?

If you still want to leave, you'll need to…:
  1. Make sure you've paid all your outstanding bills.
  2. Make sure you're not still in a contract.
  3. Give us 30 days' notice.
  4. Give us your final meter reading so we can refund you if your account is in credit.

When should I switch energy supplier?

The best time within your contract to switch your energy deal is when you no longer have to pay early exit fees. The amount of time it takes to switch supplier varies, and you could inadvertently end up paying a few days or weeks' worth of standard variable tariff fees.

Can I swap energy suppliers if I owe money?

You've been in debt for more than 28 days
If you've owed the money to your supplier for more than 28 days, you can't switch supplier until you've paid the money back. You can't be stopped from switching if it's your supplier's fault that you're in debt - for example because they've estimated your bill wrong.

Can you use a British Gas smart meter with another provider?

Having a smart meter doesn't affect your right to switch energy providers whenever you want. So if you've had a smart meter installed but you want to move to a new supplier, you will still be able to do so. However, you may find your smart meter loses its functionality and reverts to being a traditional meter.

Will my British Gas smart meter work with another supplier?

British Gas, which has installed 1.4 million smart meters, more than any other supplier, said: “If a smart meter customer switches to another supplier, it will become a standard meter.” “There is currently no rule that all suppliers should use the same technology,” said Ovo Energy, which has installed 90,000 meters.

Do you have to pay to leave British Gas?

If you're on a fixed rate deal, there's often an exit fee if you switch before your tariff ends. But if you leave in the last 49 days (i.e. seven weeks) of your contract, there's no penalty to pay. And that's usually the same if you move home.

Can I change Internet provider if I owe money?

If you owe money to a provider, they still cannot stop you switching but you will still have to pay your unpaid bills.

Can you switch energy suppliers if you have a prepayment meter?

If you're in debt and have a prepayment meter
As long as you owe less than £500 for gas and £500 for electricity, you can switch to a new supplier if you are paying off an energy debt through a prepayment meter.

Can I leave British Gas if I have a smart meter?

Switching energy supplier with a smart meter
Having a smart meter doesn't stop you switching energy supplier. But if you're getting one fitted as part of the changeover, a technician will need to visit. Your new provider will arrange a date with you. But don't worry, your energy supply won't be affected.

What happens when my British Gas tariff ends?

When a fixed rate energy deal comes to an end, your supplier automatically rolls you onto its more expensive standard variable rate (SVR) tariff.